Eagle Transport Corporation | Claims Analyst
 

Company Overview

 

Eagle Transport Corporation is a leader in the transportation industry, providing reliable and efficient services for petroleum and chemical products across the eastern United States. Committed to excellence, safety, and continuous improvement, we value teamwork, leadership, and respect as core principles guiding our growth.

 

Job Overview

 

Eagle Transport is hiring an Accounts Receivable Claims Analyst to join our Finance team. In this role, you will manage customer claims, perform account reconciliations, ensure accurate payment allocations, and work closely with customers to resolve discrepancies. You’ll also analyze payment trends and maintain detailed spreadsheets to support the claims process.

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The ideal candidate is highly detail-oriented, proficient in Excel, and able to work both independently and as part of a collaborative team.

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Responsibilities in Role

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• Enter, update, and monitor customer claims status daily.

• Communicate claim status and resolutions with internal and external stakeholders.

• Prepare weekly reviews of customer accounts to identify and resolve billing errors promptly.

• Perform daily uploads to apply payments accurately and relieve accounts receivable subledger balances.

• Maintain positive communication with customers to resolve account differences and past-due accounts.

• Collaborate cross-functionally with Billing, Pricing, Sales, Operations, and customers to onboard new accounts and establish accurate billing practices.

• Handle ad hoc projects and other duties as assigned.

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Qualifications & Preferred Skills

 

• Associate degree in Accounting, Business, or equivalent experience

• Strong proficiency in MS Excel (formulas, pivot tables, macros) and MS Office Suite

• Experience with ERP systems (IBM iSeries/AS400 preferred)

• Excellent communication, organizational, and customer service skills

• Ability to work independently and collaboratively, meet deadlines, and maintain confidentiality

• Detail-oriented, flexible, and acts with integrity

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Benefits:​

• Paid Time Off (start accruing week one)

• Health, Dental, and Vision Insurance

• Prescription Plan

• Health Savings Account

• Flexible Spending Account

• 401K with company match up to 3%

• Paid Life and AD&D Insurance for You and Your Family

• Short-Term and Long-Term Disability

• Supplemental Insurance (Accident, Critical Illness, Hospital Indemnity)

• Employee Assistance Program (Family Care, Legal Information, Financial Guidance)

• On-site Care Coach Program

• Cancer Care Program

• LifeKeys Services

• Travel Connect Services

• Eagle Rewards Recognition Program

• Paid Holidays

• Paid Bereavement

• Working Advantage (discount prices on a variety of things you already use)

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​Not yet ready to apply? Then stay connected with us! Speak with a recruiter now by calling (833) 463-7627 [weekdays, 8 am to 5 pm EST, excluding holidays]. Sign up to receive job alerts by email, and follow us on Facebook, Instagram, and LinkedIn for the latest updates.

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Eagle Transport Corporation is an E-Verify and Equal Opportunity Employer, and we perform Background and MVR screenings prior to hire.